Privacy Policy

ComDispatch committed to supporting your privacy

ComDispatch recognises the importance of compliance with Australian Privacy Laws particularly with respect to personal information. For this reason ComDispatch has adopted a privacy of information policy consistent with Australian Privacy Legislation and the ten National Principles for the Fair Handling of Personal Information.

The following privacy statement applies to all business conducted by ComDispatch within the IT industry, be it through any of its offices or over any of its websites. This statement covers all personal information collected by ComDispatch during the conduct of any of its authorised Sales, Services, Human Resources or Recruitment procedures.

ComDispatch endeavours to protect all collected personal information from unauthorised use or disclosure. Any queries relating to personal information held by ComDispatch (including access requests) should be directed to the company's head office in Brisbane as follows:

By Post       ComDispatch Privacy
                      PO Box 754
                      Mount Ommaney QLD 4075

By Phone
   1300 762 421

By Email
     Privacy Email 


Data Collection

ComDispatch only collects personal information that is necessary for the conduct of its business, be it by the company's internal, Sales, Services or Employment divisions. Without the provision of the requested information by the individual, ComDispatch is unable to effectively complete the relevant business activity.

Within ComDispatch's Sales and Services divisions, personal information is only disclosed to suppliers and customers relevant to the particular business that the individual is conducting with ComDispatch.

Within ComDispatch's Employment division personal information is collected relating only to the practise of recruitment and assessment of candidates. Such information may be provided to prospective employers and employees in a range of industries requiring information technology skills or services.

Any ComDispatch client, customer, business partner or employment candidate who does not wish their personal information to be provided to any particular organisation or types of organisations should notify ComDispatch at the time of the collection of the personal information.


Use and Disclosure

As a major provider of a range of information technology products, services and resource solutions, ComDispatch's primary purpose for collecting personal information is to facilitate the efficient provision of quality information technology products and services to its business associates.

Apart from the completion of the original business dealing this may involve the provision of relevant product and industry updates and other market related information and opportunities to ComDispatch's business associates. Should you prefer not to receive any such information please advise ComDispatch by contacting us as outlined above.


Data Quality

ComDispatch continuously monitors the accuracy of personal information on collection from and provision by the individual and through the day-to-day processes of its business. Should any updates to your personal information be required please contact and inform ComDispatch.


Data Security

As an information technology company, ComDispatch employs state of the art security systems and procedures to ensure the integrity and security of personal information held by the company.

Personal information does not leave ComDispatch's internal systems unless required to effect the primary purpose of your business with ComDispatch, or unless consented to.

Should personal information be required to be removed from our Data Centres for business purposes, increased security measures are employed.

Despite the high level of information security employed within ComDispatch and its commitment to your privacy, the company is unable to provide an absolute assurance that personal information will remain secure at all times. ComDispatch therefore does not accept any responsibility for incidences of unauthorised access to personal information, which is provided at your own risk. Likewise ComDispatch does not guarantee the security or privacy compliance of any websites that are accessible through links provided on any of its websites.

ComDispatch will delete from its systems any of your personal information held by the company on your request provided that sufficient proof of identity is established.


Openness

The ComDispatch Privacy Statement is available on request.. Personal information held by ComDispatch is limited to that which is required for the legitimate functions of the company's business. Any queries regarding 's position on privacy should be directed to ComDispatch via e-mail  Privacy Email


Access and Correction

ComDispatch undertakes to provide access to individuals to any of their personal information held by the company for the purpose of review and correction with exception to the limitations imposed by the privacy legislation.

Requests for access should be forwarded to ComDispatch along with sufficient proof of identification.


Identifiers

ComDispatch limits the use of government identifiers to the purposes required of the company by legislation only.


Anonymity

ComDispatch's personnel will respect a request for anonymity unless and until relevant business negotiations are entered into. None of ComDispatch's business processes can be completed effectively with either party remaining anonymous.


Transborder Data Flows

Although ComDispatch is a national company the company does occasionally engage in international business. In these instances we undertake not to send or disclose personal information without the consent of the individual.

In any event ComDispatch takes precautions to ensure that any of its business partners employ similar policies documenting the recognition of their privacy obligations.


Sensitive Information

ComDispatch does not require that you supply any sensitive information to the company unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.

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